Last updated: 22 July 2026
Pharmacy Weight Loss South Shields
GPhC Registration No. 9012511
Last updated: July 2026
Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.
Pharmacy Weight Loss South Shields is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription medication services to patients in South Shields and across England. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmaceutical law.
To use our services, you must:
We reserve the right to decline any request for medication where, in our clinical judgement, treatment would not be appropriate or safe. Our services are not suitable for individuals who are pregnant, breastfeeding, or have certain pre-existing medical conditions that contraindicate the requested treatment.
All prescription medications supplied by us are issued following an online clinical consultation. No prescription will be issued automatically; each request is individually reviewed by a qualified prescriber.
Prescriptions are issued at the sole discretion of our clinical team. Submitting a consultation does not guarantee that a prescription will be provided. We may request additional medical information or refer you to your GP where clinically appropriate.
It is your responsibility to ensure that all information provided during your consultation is accurate and up to date. Providing false or misleading information may invalidate your prescription and may constitute a criminal offence.
Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely via our payment provider.
If following clinical review a prescription cannot be issued, you will receive a full refund of any medication costs paid. Consultation fees, where applicable, are non-refundable once the clinical review has been completed.
All prices displayed are inclusive of VAT where applicable. We reserve the right to amend pricing at any time; changes will not affect orders already confirmed.
Once a prescription has been approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is to UK addresses only.
Delivery timescales are estimates and may be affected by factors outside our control, including postal delays. We are not liable for delays caused by third-party courier services.
Medications are dispatched in discreet, secure packaging to maintain your privacy. It is your responsibility to ensure someone is available to receive your delivery or that a safe delivery location is arranged.
You may cancel your order before a prescription has been approved and dispatched. To request a cancellation, contact us promptly using the details on our website.
Due to the nature of prescription medicines and patient safety requirements, we are unable to accept returns of dispensed medications once they have been dispatched. This does not affect your statutory rights in the event of a product being defective or incorrectly supplied.
If you receive an incorrect or damaged item, please contact us within 48 hours of receipt and we will arrange an appropriate remedy.
The information and services provided by Pharmacy Weight Loss South Shields are intended to complement, not replace, advice from your GP or primary healthcare provider. We strongly encourage you to inform your GP of any medications prescribed through our service.
Weight loss medications may carry risks and side effects. Our clinical team will advise you accordingly during your consultation. If you experience any adverse effects, stop taking your medication and seek medical advice immediately.
In the event of a medical emergency, call 999 or attend your nearest Accident and Emergency department.
We handle your personal and medical data in accordance with UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. Your data will never be sold to third parties.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these terms, please contact us through the enquiry form on our website. We are committed to resolving any concerns promptly and fairly.